Refund policy

At this time we do not accept cancellations, returns or exchanges unless the product you purchased arrives damage. Any damages occurred through transit or if we have made a mistake on our part, please get in touch with us right away via email at shopmudstone@gmail.com. Please include your order number along with a picture of the damaged product for reference.

Once the order is in transit, we no longer hold responsibility for your order being lost or stolen. You will be responsible for contacting USPS for any lost or stolen items. We do not refund or replace any items that have been lost or stolen while on transit.

As a small business, (& mom of small children) we hope you can understand an accept our terms. Please be sure to check & double check your kindle model to ensure no mishaps.